CloudRoute can perform the consulting services to help you plan for the transition to
Office 365. After which CloudRoute engineers and IT experts will implement and train
the systems administrators and users.
Post the implementation and migration of any of the Microsoft Online Solutions there is the need for operational assistance, expansion of user adoption, and support. Too often support is viewed as fixing something that has gone wrong or is no longer working. While that is indeed very frustrating given the time lost and undesirable cost. Effective support requires a wider view of addressing customer concerns and needs. Support must be sensitive to lost productivity, reduced customer satisfaction and the potential impact on customer revenues.
Office 365 support is very important to every purchaser. In general, Microsoft does not offer 24 x 7 support for Office 365 or its other Online Solutions. However, Enterprises often take advantage of Microsoft's premium support products and get necessary support. However, small to mid-sized businesses have difficulty paying these much higher amounts and struggle with support and optimization issues. CloudRoute offers a level of support to fit any size business and budget.
Therefore, CloudRoute offers multiple levels of support to fit the variety of business needs and concerns.